This I believe …

There’s this annoying recurring series on — surprise! — National Public Radio called “This I Believe,” where people from the proverbial “all walks of life” talk about some belief central to their lives (e.g., Tony Hawk, “Do what you love“; Brian Grazer, “Disrupting my comfort zone“).

Yes, rather trite. I couldn’t possibly explain — in the length of a blog post — why I believe liberty is the best system for organizing human affairs, why Bob Dylan means so much to me, or why the New York Yankees are so evil. So here, I present some random, mostly trivial, beliefs of mine.

This I believe …

  • It’s OK — wise, in fact — for a man to carry a change purse.
  • There is a delicate balance between cheese and cracker.
  • Don’t put ketchup on hot dogs.
  • Don’t leave before the game is over.
  • Don’t ask acquaintances how they’re doing — they just might tell.
  • Write things down — memories are meant to be forgotten.
  • Syrup should be served warm. Needless to say, there is a delicate balance between butter and syrup.
  • Sleeping is superior to most of the activities that require being awake.
  • There’s no need to see the new movie this weekend. It will be just as good, or just as bad, a month or a decade from now.
  • Depend on the indifference of strangers. Expect the same in return.
  • Give others the benefit of the doubt. Put the burden on them to prove they’re jerks. For politicians, flip that.
  • Living now, in the United States of America, puts us ahead of 99.9 percent of the humans who have ever lived in material terms and in nearly every other regard. Just keep it in mind.
  • Lying is a chore.
  • It’s OK to sit on the floor while waiting in line.
  • Bring something to read.
  • If something’s not in its usual place, then it’s probably lost, so give up the search. If a thing doesn’t have a usual place, then it’s not really lost. It’s certainly not misplaced!
  • Life is not short. Act accordingly.
  • Wherever you go, there you are. So why put up with airport security?

Mmm … assimilation

Over lunch today, I read a very disturbing page-one Chicago Tribune story, “Refugees need diet tips in land of plenty.”

I was alarmed to read, amid the butter dripping from my corn on the cob:

Newcomers battle diabetes, obesity and high cholesterol, the hallmarks of American overeating. The health problems are stinging because they had to overcome anemia, vitamin deficiencies and malnutrition back home. …

Those who work with Chicago’s refugees point to a complicated dynamic: Newcomers want to make up for a lifetime in which they were denied meat, soda and food that wasn’t rationed. Because refugees are poor and unfamiliar with American foods, they often are unable to maintain healthy diets.

And as I shoveled up my baked beans, this left me perturbed:

When Omar was a youngster, Coca-Cola was a rare treat, reserved for weddings and birthdays. During years in a Kenyan refugee camp, food was equally scarce. His family received rations of bread, wheat flour, corn, beans and porridge. They had no meat, milk or juice.

So when Omar, 33, arrived in the Chicago area, he made up for it. He drank three or four sodas a day. He ate fast food several times a week, usually with new friends and co-workers. Not surprisingly, he gained a lot of weight, and his stomach still doesn’t feel quite right.

As I licked the last of the pork-ribs’ barbecue sauce from my fingers, my stomach was starting to ache a little too. My upset was only worsened by this tidbit:

Through a translator, matriarch Awalia Kasim said she still enjoys eating her traditional foods such as chicken, rice and cabbage. But ask her 8-year-old daughter, Maryan, what she likes and she responds in nearly flawless English: “tacos, pizza, ice cream,” foods that she first experienced in school.

But I felt a lot better after some whole milk and a disturbingly delicious banana cream cupcake. Now who says immigrants have trouble assimilating? Welcome to the land of of Coca-Cola!

Your ethical obligation to watch ads

I’ve been using a new Web browser, Maxthon, for a few months now and recently decided to look up the reviews to see what other people think.

I happened upon a review of a few non-Internet Explorer browsers at ExtremeTech. While discussing Maxthon’s ad-blocking features, the review’s author, Jason Cross, makes an odd assertion:

The browser includes all kinds of different “blocking” features to help you display other people’s pages the way you want them. Not only can you block popups, but also floating ads, pop-under ads, and whatever ActiveX controls you want to add to the black list. You can even kill standard web ads. The ethics of doing this kind of thing are sketchy at best — you may not like ads, but they’re necessary to keep professionally produced web content available for free. There’s a line between “reasonable advertising” and “totally obnoxious web page,” though, and Maxthon has the tools to help you enforce that if you desire.

Blocking ads is “sketchy ethics”? I guess, according to this logic, that you’re duty-bound to read the classifieds in the Sunday paper. Planning to hit the john during a TV commercial? That a venial sin, at least, and it’ll cost you three Hail Marys. Don’t even think about switching the radio station when an ad comes on. And didn’t you know that you are morally obliged to not only look at each and every single ad in the glossy magazines, but to test out the free sample colognes too!

This is a self-serving bit of ethical preening if I’ve ever seen one. Who’s to decide what’s “reasonable advertising” and “totally obnoxious web page,” after all?

Gee, I wonder which category ExtremeTech falls into. I wouldn’t know. I’ve got my ad-blocking feature on.

Thumbs way up

I recommend this very interesting profile of Roger Ebert in Chicago magazine. I knew much of the story already, but there were some good nuggets that were new even to me. One tidbit that stand out for me, though in retrospect it’s pretty obvious, is this one:

Norman Mark, an old friend and a former TV critic for the Daily News, has heard Ebert say that he gets paid “six or seven times every time he sees a movie. He’s very proud of that.” Ebert’s reviews are in print in the Sun-Times, on Ebert & Roeper, on WLS-TV, in his anthologies, on his Web site, and through the Universal Press Syndicate they go to more than 250 newspapers.

Not too bad for a couple of hours in the dark, though it does mean he has to see every new Julia Roberts movie. A fair deal? Hmm …

Karen. Wake up, Karen.

Sport‘s gone,” I said.

“What?! What do you mean he’s gone?” she said, startled awake.

“He’s gone,” I said, trying to catch my breath and stop my tears. “The fence in the yard was open, and he went out. He’s gone.”

“No,” she said. “He’s not gone. No, he’s not.”

“Yes, he is,” I said. “I’ve already been looking for blocks around for like 20 minutes, calling his name.” I thought she was still half asleep and misunderstanding me.

“No, we can still find him,” she said. “He’s not gone.” I was wrong. She was just determined.

“Keep looking,” she said, jetting out of bed to begin putting on her long johns. “Keep looking. We’re going to find him.”

“OK,” I said. “I’ll go. When you’re dressed, call me on my cell phone and then we’ll get in the car.” It was a degree outside and there was no way we could keep searching on foot for very long.

I ran down the front stairs, armed — as I had been before — with my flash light and Sport’s leash. The street lights were still lit. The days are short now in Chicago, and it’s still dark when I roll out of bed each morning to let Sport and Bob out in the back yard.

When Bob needs to go, he starts whining — loudly and insistently. This is annoying, but I’d rather he be loud about having to go than quiet about shitting on the living room rug. So every morning — not quite exactly like clockwork but close enough — he stands over me in bed, whining and barking once at a time to wake me up. It could be as early as 5:30 or on some mornings as late as quarter to 7. He’s my alarm dog, and I’ve been better at waking up on a regular schedule in the few months since we adopted him than I have been my entire life.

On this morning nearly two weeks ago, Bob woke me up about at about 5:55 a.m. I didn’t delay. I pulled on my sweats and my slippers and ran down the frigid back stairway to let the dogs out. Bob’s usually quick, but Sport is very deliberate. Not being dressed warmly enough to endure the 1-degree weather and not wanting to wait in the frigid indoor stairway, I went back upstairs to our very warm bed.

About 10 minutes later I woke up and went downstairs to retrieve the dogs and give them breakfast.

“Bob, come!” I yelled from the doorway. He instantly came running from around the corner and into the stairway.

“Sporto, come!” I yelled. I didn’t hear his collar jingling or any sign of him. “Sport! Come!”

This was unusual. Sport doesn’t like the cold weather. It’s much more common for me to open the door and have him rush in, eager to be fed and get cozy without delay.

“Sport — COME!!” I yelled angrily. I was freezing and irritated.

I walked out into the yard in my slippers, thinking he might have found something in the yard that he just couldn’t leave behind. I turned the corner of the house that leads to the rest of the yard to see that the fence door that leads to the street was wide, wide, wide open.

My heart sank.

I walked as quickly as I could in my slippers, careful not to slip on the snow and ice. I hoped against hope that he’d be right beyond the gate, sniffing at some grass. But no.

I looked this way and that, wishing I had eagle eyes.

“Sport!” I yelled, worried I’d wake the neighbors. “Sporto boy, come!”

I saw my breath hang in the air and quickly disappear.

I raced back upstairs with Bob and fed him so he wouldn’t make a fuss. I put on my sneakers — no time to lace up my winter boots, for sure — and my coat, gloves and hat. I ran to the balcony and with my eagle eyes spotted … nothing.

I looked in the alleys, calling his name and hoping for once that he would have his nose buried in a pile of garbage. I ran one block in every direction, shining my flash light and calling his name. I was sure he was hidden in some bush that wasn’t penetrable by light.

“This is my fault,” I thought.

When our first snow came a couple of days earlier, I shoveled the sidewalk. No good deed goes unpunished. I had taken the boys out into the yard and opened the fence door — usually latched and locked by two other mechanisms — to get to the front of the house to shovel. I closed that door and latched it shut but it can only be locked from the inside. I must have forgotten.

That latch can be flimsy. With all the snow on the ground I may not have shut it firmly. Bob — nearing 60 pounds now — could have easily pushed it open. That dog with no alibi, the one animal control probably found wandering the streets, didn’t run. Amazingly, he came when I called.

I ran back home, knowing I’d need to search using the car, knowing I’d have to wake up Karen to let her know and to have her help. I turned the corner onto our block hoping Sport would be standing there right in front. I’d scoop him up in my arms, run up the stairs and wake Karen with a tale of my heroism. No such luck.

“Karen,” I said. “Wake up, Karen. Sport’s gone.”

I raced down the front stairs again, hoping I could spare Karen any further agony, but prepared for disappointment. I’d have to call in sick for work. Did I have a deadline that day? I couldn’t recall then, and I don’t recall now.

I opened the door. I braced for the cold. And there he was. Sport sat on the sidewalk, two feet from the steps to our house.

“Sport!” I yelled with glee. He looked right at me, wagging his tail. “Come!” I said firmly, worried I might have to chase him down. He trundled his chubby beagle body stuck on little dachshund legs up a couple of steps as I ran down and — yes — scooped him up.

“Oh, Sporto!” My breath hung in the air for a moment, then disappeared.

I rang the doorbell and when I opened the door I let Sport out of my arms to climb the stairs and yelled, “I found somebody! Can you guess who it is?”

Karen had a pretty good idea who it was. I collapsed on the floor with relief. It was 6:26 a.m., according to the digital clock on the oven.

The morning light started to seep in through the living room windows. Karen sat in her favorite chair for a morning smoke. Sport sat next to her, still shivering from the 1-degree weather and wagging his tail. Bob barked.

And I told Karen the entire tale. And now, finally, I’ve just told you.

Rants and raves

Actually, I’ve only one rant and the rest are raves. First, I’d like to gush about a few nifty programs I’ve been using for a while now and have come to adore.

Bloglines
I believe I’ve mentioned Bloglines in passing before, but it really deserves a full explication here. This free, Web-based application has just about changed the way I use the Internet. As more and more Web sites offer syndicated feeds (see, for example, Yahoo! News) an aggregator like Bloglines becomes an essential tool for managing the Internet. Now, instead of having to check to see whether a favorite Web site has been updated, I’m alerted automatically whenever I check in on my Bloglines account.

Bloglines will show me the first 50 words or even a whole article so that I never even need to visit the originating Web site. And it’s easy to save articles I want for later reference or recommend them to friends via e-mail. There are many other aggregators out there, but what’s great about Bloglines is that you don’t need any software besides your Web browser. And since you’re not downloading anything to your hard disk, it doesn’t matter where you read it. The things you read at home won’t show up again at work, and the things you save at work will be visible to you at home or any other computer you use.

On top of all this, Bloglines allows you to create an unlimited number of e-mail addresses so that you can even sign up for e-mail newsletters using your account. So instead of having that stuff clog up your inbox you can view it in your Web browser. Nothing to delete, either. Once you’re done reading and click on something else, the e-mail disappears. You can also use this feature to create e-mail addresses for commercial transactions and to control spam.

This is a great tool. It’s free, easy to use and truly revolutionary.

Answers.com
Wow. Answers.com is a truly amazing, free resource. It used to be a pay service called GuruNet whose selling point was that you could alt-click on any word or phrase on the screen and receive an immediate, definitive answer about the subject. Rather than searching the Web, GuruNet would search its database of licensed resources such as Merriam Webster, Houghton Mifflin, etc. I did a free trial once and loved it, but wasn’t willing to fork over the $40 subscription fee.

So now it’s free and supported by unobtrusive Google advertising. And it still provides definitive answers from more than 100 different sources at the click of a button, including the open-source encyclopedia Wikipedia. Here’s a directory of different subject areas it covers. The nifty application you download can also be viewed as a little tab on the side of your screen. Whenever you hit windows key and 1 (or whatever key combo you select) it slides out and you can type in your search query. It automatically opens a new browser window. I begin at least two-thirds of my searches using Answers.com. Why? As the site says:

The Old Way
1. Open Your Browser
2. Go to a search engine
3. Type in search terms
4. Hit ‘Go’
5. Read the list
6. Choose a link, click on it
7. Were you lucky? You’re done!
8. Otherwise, click Back and repeat from step 5

The 1-Click Answers Way
1. Alt-Click on word(s)
2. Read your answer

Perhaps most ingenious, if Answers.com doesn’t have anything good for you, it automatically presents you with the Google search results for your query. So there’s not much reason not to at least give Answers.com first crack at it.

Here’s the Answers.com page on Bob Dylan, for example. Well, yeah, so what? Of course they’re going to have a lot of biographical information about the most important popular songwriter of the second half of the 20th century. Try this page on something I might look up for my job, physician-assisted suicide, aka euthanasia. Whether it’s for serious research or just to scratch that brain itch, what’s not to love?

RoboForm
I love using the Web for just about everything, but it seems that to do just about anything — read a newspaper online, make a purchase, or check your bank balance — you need to fill out a form. You’ve to remember dozens of usernames, passwords and then there’s the endless typing and form-filling.

(Don’t you just love selecting your state of residence from the drop-down menu? Oh, it’s so exciting. There you are, Illinois — right in between Idaho and Indiana. How ya doin’, buddy? Long time, no drop-down.)

Not only is this all very annoying, but it’s a security risk too. Many Web sites offer to remember you from visit to visit, which can be convenient, but what if it’s someone else using your computer to visit Amazon.com next time? In order to remember their passwords, many people using Internet Explorer accept the browser’s offer to automatically fill forms. The problem there is that is totally unprotected. Anyone using your browser has those forms filled out too. Another popular method is to write the information down on a sticky note and append it to your monitor. Yeah, that’s real secure.

To top it all off, those methods are stationary. If you use a computer at home, one at work, a laptop and maybe a relative’s computer that’s four different browsers you need to teach all of your passwords to, four sets of sticky notes.

This is where RoboForm comes in. I think my extended description of the problem is necessary because this program you most likely will have to pay for. RoboForm attaches to your browser and automatically detects when you’re entering a username/password combo at a Web site and offers to save it as a “passcard.”

The next time you visit that site the passcard automatically appears at the top (or bottom, your pick) of your browser next to a gold star. You click and it enters the information and even hits the submit button for you. If you click on the passcard first instead of just typing in the URL, it will go the Web site and do everything for you.

You can also set up “identities” using RoboForm, where once and for all you type in all the information a site might ever ask you for, such as your name, address, e-mail, Web site, credit card info, etc. This is all password-protected and stored on your hard drive, not on a third-party server. You only need to remember one password, and RoboForm even features a password generator to help you buff up security.

Once your identities are set up, any time there’s a form to be completed you click the identity you want (work or personal, for example) to extract the data from and the program fills the form. It does this flawlessly every single time.

There are plenty of other functions, such as safe notes, which are essentially password-protected sticky notes. You could use these to, for example, note your insurance ID number or gym club membership number — all the sorts of crap our brains weren’t designed to remember. Here’s an overview of RoboForm features.

If you store 10 passcards or more, you’ve got to pay the piper: $29.95. If you’re familiar with using a USB disk, it’s a snap to make all of your RoboForm data completely portable to any computer you plug into for only $10 more.

And now for the rant …

NetIdentity
NetIdentity, formerly MailBank, was the home to kevin.oreilly.net since 2001. And, for the most part, it was a happy home. I leased my e-mail address (kevin@oreilly.net) and URL from the firm for about $60 a year.

The first sign of trouble was when I had to pay about $10 a year extra for more hard disk space, even though this site is pretty small. Then I experimented with the Blogware service NetIdentity was re-selling. I was billed for the service but when I canceled it using the Web site it didn’t show up as canceled and my money ($30) wasn’t refunded. An e-mail to tech support went unanswered.

Then I decided that I’d stop using the kevin@oreilly.net address because Netidentity’s Webmail interface stinks — especially compared to Gmail, which is free. I’m paying $40 a month for cable Internet, so why should I pay another $25 for a lousy e-mail address? So I went to the Netidentity site and attempted to cancel my e-mail address. Nope, can’t do that. If I wanted to cancel the e-mail address I’d have to cancel the whole account, including kevin.oreilly.net.

Of course, there was no prominent indication that this was the company’s policy. It would have been nice to know before I went through the hassle of notifying folks of my new e-mail address and changing about 50 different e-mail listings around the Internets.

I wrote to customer service saying that I didn’t want the e-mail service and that unless the company allowed me to cancel it as a line item I’d just take my entire account elsewhere. There was no response until today, after I had already moved to kboreilly.com via GoDaddy.com (which is $45 a year) for a domain name registered to me and about 10 times the space, bandwidth, etc.

Canceling my account turned out to be the hardest part. Remember how NetIdentity’s site told me I had to cancel the whole account if I wanted to drop my e-mail address? Well, I went back to that same part of the site and checked the box next to each service I was signed up for and clicked cancel.

“We’re sorry,” said the message, “but you’ll have to cancel your account if you no longer want these services.”

Uh-huh. That’s what I’m trying to do, but there’s no option anywhere to cancel the account, just individual services. A Google site search for “cancel” yields two mentions but no links in the terms and conditions. “If the customer requests an account cancellation,” the terms read. How is that supposed to happen — by telepathy?

Notice I’ve not mentioned calling customer service, which I’d have been happy to do earlier, but no phone number was listed anywhere on the site. Searching Reno, Nev. — the headquarters listed on the site — for NetIdentity had yielded nothing and I was stumped. A WhoIs yielded a phone number, but when I called all I got was the screeching of a fax tone.

Only later did I remember the company used to be called MailBank. That finally landed me a phone number and a customer service person who canceled my account (Blogware was refunded; no pro-rated refund on the other stuff). One last annoyance, however. In order to confirm my identity, he asked for my home address. I gave him my current address. Not listed. I gave him my address since 2002. Not listed. I gave him the address where I’d lived as long ago as 1998 — not listed, even though I’ve only used the service since 2001.

Sigh. NetIdentity stinks.

New digs

As of mid-July, my reign of terror at Insurance Journal will officially come to an end. I’ve enjoyed insurance reporting and hope to continue doing it on a freelance basis, but I’m moving on to new digs. American Medical News is “the newspaper for America’s physicians,” at least the ones who are members of the American Medical Association. Here is some general information about the newspaper and here’s a “descriptive profile.” Unfortunately, access to the Web site is restricted to members of the AMA, so I’m not sure how or whether I’ll be able to make my articles available on kevin.oreilly.net.

I’ll work as a reporter covering the medical ethics and patient safety beat in the professional issues section. I look forward to working with the section’s editor, Bonnie Booth, who was a journalism instructor of mine at Columbia College Chicago. Aside from the challenge and excitement of tackling a new beat, a big plus is that I’ll be leaving home and working in a newsroom every day.

Working from a home office as an editor for IJ has definitely had its advantages, but I think that my professional and personal development was beginning to suffer a little bit from being home-bound most days. In two months, I may long for the good ol’ days when I could work in shorts and didn’t have to talk to anyone before noon if I didn’t feel like it. I think that on balance, though, I’ll benefit from the new downtown (OK, River North to be exact) work environment.

Another big plus about the new gig is that I’ll be able to focus solely on reporting. I think I’ve handled the reporting/editing juggling act well at IJ, but I haven’t really liked it all that much. So as you can tell, my reasons for leaving IJ really are personal. It’s staffed by a bunch of kind, hard-working and generous people, led by smart people with real vision, and the magazine itself serves a real need in the marketplace.

If my experience with AMNews is half as good as my tenure at IJ, I’ll have really lucked out. Of course, I’ve had more than my fair share of luck already. Thanks to the generosity and confidence of my journalism mentors and colleagues, I’ve prospered where so many beginners struggle. And thanks to the support of my wife and my family, I know that regardless of my professional travails, love is … love.