The fierce urgency of addressing language, literacy care barriers

In the absence of a qualified interpreter, patients with limited English proficiency can have trouble conveying critical information about symptoms and experiences. Offering reliable access to quality language and interpretive services is one strategy for improving cross-cultural communication in health care organizations. This is one pathway to quality care and shared decision-making, which some argue is not only an urgent priority, but also a clinical, legal and ethical obligation.

My latest at AMA Wire. The whole shebang.