My lede:

About 60% of emergency physicians say they have less empathy for so-called frequent-flier patients who visit the ED more than 10 times a year.

Nearly 80% told researchers they hold some bias against these patients, and 82% said caring for them contributes to their level of burnout, according to survey data presented at the Society for Academic Emergency Medicine’s June annual meeting in Boston.

Read the whole shebang.