Patient satisfaction: When a doctor’s judgment risks a poor rating

Family physician and addiction medicine specialist Aleksandra Zgierska, MD, PhD, often treats patients referred to her by primary care colleagues concerned about their patients’ growing reliance on opioid analgesics.

Caring for these patients raises clinical questions that even the most skilled physicians have trouble answering. But recently, Dr. Zgierska has considered another question as she wonders how to proceed with treatment: Will using her best medical judgment harm her patient-satisfaction rating?

“If I feel the patient is not an appropriate candidate for opioids, I should say no,” she says. “But in the back of my mind, the question can arise, ‘What will the patient do with that?’ Especially since the No. 1 question on our patient-satisfaction survey is, ‘Are you happy with the way the physician treated your pain?’ ”

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Few clinical guideline panels follow financial-conflict standards

Clinical guideline developers are not adhering to standards on minimizing financial conflicts, increasing transparency and explaining the evidence used to make their recommendations, according to an Archives of Internal Medicine study.

Fewer than half of the 114 guidelines randomly sampled from the National Guideline Clearinghouse met most of the “standards for developing trustworthy clinical practice guidelines” set forth by an Institute of Medicine committee in March 2011. The typical guideline met 44% of the IOM standards, said the study, published Oct. 22. For example, the IOM said panel chairs and co-chairs should not have financial conflicts. More than 70% of guideline panel chairs listed a financial conflict, and more than 90% of co-chairs had a conflict.

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Rise in extreme obesity creates new level of treatment complexity

More than one-third of U.S. adults are obese. If current trends continue, no state will have an obesity rate lower than 44% by 2030, according to September estimates by the Robert Wood Johnson Foundation and Trust for America’s Health.

As clinically challenging as it is for primary doctors to treat obese patients — defined as those with a body mass index of 30 or higher — the problem is compounded when caring for patients with morbid obesity. These are patients with a BMI greater than 40, and their numbers are growing rapidly.

In 2000, 3.9% of U.S. adults had a BMI of 40 or greater. By 2010, the figure grew to 6.55%, said a study published Sept. 18 in the International Journal of Obesity.

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Hospitals urged to end punitive responses to error reports

The leaders of U.S. hospitals need to spearhead changes to encourage physicians and other health professionals to report the quality and safety problems they witness, said a report released in October.

The “call to action” was issued by the National Assn. for Healthcare Quality, which represents more than 10,000 professionals worldwide who are charged with administering hospital quality measurement and adverse-event reporting programs.

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More than half of hospitals don’t screen all ICU patients for MRSA

The majority of hospitals are eschewing aggressive, time-consuming and costly interventions that might help prevent the spread of multidrug-resistant organisms such as methicillin-resistant Staphylococcus aureus.

Forty percent of infection-control directors said their intensive care units screen all newly admitted patients for multidrug-resistant organisms, according to a study in the October American Journal of Infection Control. About 30% of ICUs do such screening periodically, said the study, based on a nationwide survey of infection-control directors at 250 hospitals operating 413 ICUs.

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